Privacy Policy

We collect personal information that you voluntarily provide to us when you request a quote, contact us through our website, schedule an appointment, or communicate with us via phone, email, or in person.

This information may include your full name, email address, telephone number, postal address, property details relevant to our services, and any additional information you choose to share with us regarding your roofing needs.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and better serve our customers.

We use the personal information we collect to provide you with roofing services, including preparing quotes, scheduling consultations, performing inspections, completing roofing work, and following up on service satisfaction.

Your information is also used to communicate with you about your project, send service-related updates, respond to your inquiries, and provide customer support.

With your consent, we may send you informational content about our services, seasonal maintenance tips, and promotional offers. You may opt out of these communications at any time.

We use website analytics data to improve our online experience, optimize our website performance, and understand how visitors interact with our content.

Helm Construction Company does not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your project. These providers are contractually bound to keep your information confidential and use it only for the purposes we specify.

We may disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

If Helm Construction Company undergoes a business transition such as a merger or acquisition, your personal information may be transferred as part of that transaction. You will be notified of any such change in ownership or control.

By providing your personal information to Helm Construction Company, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting our Privacy Officer. Please note that withdrawing consent may affect our ability to provide you with certain services.

We will obtain your express consent before using your information for any purpose not identified in this policy or for sending marketing communications.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Helm Construction Company implements reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encrypted communications where appropriate, restricted access to personal information, and internal security protocols.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you in the event of a data breach affecting your personal information.

You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.

Under applicable privacy laws, you may request to know what personal information we have collected, how it is being used, and to whom it has been disclosed.

To access or update your personal information, or to make a privacy-related complaint, please contact our Privacy Officer using the information below.

We will respond to your request within 30 days, as required by applicable privacy legislation.